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We'd love to hear from you! Whether you have questions about our platform, need technical support, or want to share feedback, we're here to help.
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Frequently Asked Questions
How do I create an account?
You can create an account by clicking "Sign Up" on our homepage
and following the registration process. You can also sign up using
your Google, Facebook, or Apple account.
What file formats are supported for artwork uploads?
We support most common image formats including JPEG, PNG, GIF, and
WebP. Maximum file size is 10MB per upload.
How do I delete my account?
You can delete your account through your account settings, or
visit our Data Deletion page for
detailed instructions.
Is my artwork protected on Musenex?
Yes, you retain all rights to your artwork. Musenex provides a
platform to display your work, but ownership remains with you.
How long does it take to get a response?
We typically respond to inquiries within 24-48 hours during
business days. For urgent technical issues, we aim to respond
within 12 hours.